FAQs

Professional roofline cleaning

Do you want to keep your property free of dirt, grime and dust? Leave the hard work to the team at BCC-WCC. Working across Berkshire, Hampshire and Surrey.

Highly professional service

At BCC-WCC, we attach a sense of purpose and pride to what we do. Our motivated team will go the extra distance to enhance the visual appeal and value of your property. We will cause minimum disruption to your schedule while we carry out our work so you enjoy a hassle-free experience. You can approach us for bin, window and patio cleaning services.
Take a look at some frequently asked questions and contact us today.

Areas we service include Aldershot, Andover, Badshot Lea, Bagshot, Basingstoke, Blackwater, Bracknell, Camberley, Church Crookham, Crowthorne, Elvetham Heath, Farnborough, Fleet Frimley, Hartley Wintney, Hawley, Hook, Lightwater, North Ascot, North Warnborough, Odiham, Sandhurst, Upper Hale, Warfield, Winchester and Yateley.
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Floor cleaning
Do you need roofline cleaning? Contact BCC-WCC, Camberley, for all your cleaning needs, we work throughout Berkshire, Hampshire and Surrey.

01276 605 145
0800 085 8488
Waster removal

FAQs

BINS
How often do you clean my bin?
We clean the normal waste bin on a 4 weekly basis on the day the bin is emptied.

Can I have my recycle bin cleaned?
Yes, we also clean recycle bins on a quarterly basis, also on the day the recycle bin is emptied.

I have maggots in my bin, what shall I do?
Bcc will arrange to clean your bin that day provided we are in your area. The disinfectant and deodorisers are bio-degradable and kill 99% of all known germs.

If I call to get bin cleaned how soon will the cleaning start?
Bcc will make every effort to clean your bin that day provided it is emptied and we are in your area, we aim to clean as soon as possible. You will be scheduled onto the next available round for your area.

How are the bins cleaned?
The bin is mounted on to a specialist vehicle, and then a hydraulic ram lifts the bin and is then cleaned by a professional bin cleaning machine. Our trucks recycle water via an internal filtration system.

Will there be any mess left?
No, Bcc take away all the waste that comes out of your wheelie bin.

WINDOWS
How often will my windows be cleaned?
Wcc clean the windows on a 4, 6 and 8 weekly basis based on your area, but if customers wish to have an alternative frequency this can be discussed.

How are the windows cleaned?
We use a high reach pole system that allows our professional window cleaners to reach the windows whilst on ground level, pure water is fed through the pole and out through the brush. Pure water can be left to dry naturally, giving you a sparkling and streak free window clean.

Do you clean my window sills too?
Yes, not only do we clean the glass but we also clean your frames and sills.

How will I know when you are coming, as my traditional cleaner never told me?
Wcc have a dedicated customer support team who will call their window customers 48 hours in advance to let you know we will be cleaning the windows, allowing you peace of mind and secure access. This unique service means you are provided with a regular and reliable window clean.

Do you clean conservatories too?
Yes, Wcc are specialists in cleaning conservatories, your requirements can be discussed with our customer support team.

If I am not happy with the clean, what happens?
Wcc offer a 100% Guarantee on our window cleaning, so if you are not happy with your window clean, we will go back and re-clean the windows FREE!

 
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